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Verification Levels

Before you can send or receive funds, you need to complete identity verification. There are two levels depending on your country:
  • KYC Standard is the default. It is automated and typically completes in about 60 seconds.
  • KYC Enhanced is required if you are from a high-risk country. It includes everything from KYC Standard plus additional documentation. Your submission will be manually reviewed by our compliance team and can take up to 1 business day.

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Your Verification Status

Once you submit your information, you will be assigned one of the following statuses:

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How statuses update

  • KYC Standard: after ~60 seconds your status typically becomes approved or rejected automatically. When our compliance team needs to review manually, it stays verifying until they decide.
  • KYC Enhanced & KYB Standard: always require manual review, so your status stays verifying until review completes.
If your verification is rejected, you will need to start a brand new submission with corrected information. You cannot update an existing submission. Feedback on what to correct will be provided in the rejection details.

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How Long Does It Take?

Transaction Limits

View your sending and receiving limits based on your verification level.

Customer Verification Guide

See the full list of documents and fields you need to submit.

KYC Basics

Tips on how to photograph and submit your documents correctly.

KYB Documents

Full document checklist for business verification.