Overview
Before you can send a payout to someone in Colombia, you need to add them as a recipient and provide their document and bank account details. This guide walks through the full flow from tapping + on the Recipients screen to submitting a completed Colombian bank beneficiary.Colombian beneficiaries are paid via ACH Colombia bank transfer, using a bank code and bank account number plus the recipient’s national document ID.
What You Need Before You Start
Have the following ready before you begin:Step 1 — Start Adding a Recipient
From the Recipients tab, tap the + icon in the top-left corner.Step 2 — Choose the Recipient Type
The Add Recipient popup opens with four destination types: International bank, Stablecoin wallet, Zambia bank, and Zambia mobile money. Select International bank.Step 3 — Choose the Country / Account Type
A second Add Recipient screen lists the supported account types:- US Account — ACH & Wire, routing + account number
- European (IBAN) — SEPA, IBAN + BIC
- Mexican (CLABE) — 18-digit CLABE account number
- Brazilian Account — PIX, PIX Safe & TED
- Argentine Account — Transfers 3.0, CVU, CBU or alias
- Colombian Account — ACH Colombia bank transfer
- International SWIFT — Cross-border wire via SWIFT/BIC
Step 4 — Owner Details (1/2)
The Owner screen collects who the beneficiary is. Start by selecting Account Owner Type: Individual or Business. The fields below change depending on your selection.- Individual
- Business
Unlike the US Account or European (IBAN) flows, there’s no Bank Name or Country field here — since Colombian beneficiaries are always based in Colombia and identified by a bank code and account number rather than a named bank or IBAN.
Step 5 — Bank Details (2/2)
The final screen collects the recipient’s identification and bank account, split into two sections: BeneficiaryTapping Document type opens a picker with five options: CC — Cédula de Ciudadanía, CE — Cédula de Extranjería, NIT, PASS — Passport, and PEP.
Double-check the bank code and account number before submitting — an incorrect value is the most common reason a payout fails or is misdirected.
