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Overview

Before you can send a payout to someone in Colombia, you need to add them as a recipient and provide their document and bank account details. This guide walks through the full flow from tapping + on the Recipients screen to submitting a completed Colombian bank beneficiary.
Colombian beneficiaries are paid via ACH Colombia bank transfer, using a bank code and bank account number plus the recipient’s national document ID.

What You Need Before You Start

Have the following ready before you begin:

Step 1 — Start Adding a Recipient

From the Recipients tab, tap the + icon in the top-left corner.

Step 2 — Choose the Recipient Type

The Add Recipient popup opens with four destination types: International bank, Stablecoin wallet, Zambia bank, and Zambia mobile money. Select International bank.

Step 3 — Choose the Country / Account Type

A second Add Recipient screen lists the supported account types:
  • US Account — ACH & Wire, routing + account number
  • European (IBAN) — SEPA, IBAN + BIC
  • Mexican (CLABE) — 18-digit CLABE account number
  • Brazilian Account — PIX, PIX Safe & TED
  • Argentine Account — Transfers 3.0, CVU, CBU or alias
  • Colombian Account — ACH Colombia bank transfer
  • International SWIFT — Cross-border wire via SWIFT/BIC
Select Colombian Account.

Step 4 — Owner Details (1/2)

The Owner screen collects who the beneficiary is. Start by selecting Account Owner Type: Individual or Business. The fields below change depending on your selection.
Unlike the US Account or European (IBAN) flows, there’s no Bank Name or Country field here — since Colombian beneficiaries are always based in Colombia and identified by a bank code and account number rather than a named bank or IBAN.
Once all required fields are filled in, tap Continue to proceed to Bank Details.

Step 5 — Bank Details (2/2)

The final screen collects the recipient’s identification and bank account, split into two sections: Beneficiary
Tapping Document type opens a picker with five options: CC — Cédula de Ciudadanía, CE — Cédula de Extranjería, NIT, PASS — Passport, and PEP.
Account
Double-check the bank code and account number before submitting — an incorrect value is the most common reason a payout fails or is misdirected.
Once every field is complete, tap Add Bank Beneficiary to save the recipient.

What Happens Next

Once saved, the beneficiary appears on the Recipients screen with a Bank label under their name, and is ready to receive a payout via ACH Colombia bank transfer.